1
Guard on duty will give a card.
a.) Appointment - Letter.
b.) Walk-in - Number.
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2
Present the card letter/number to receptionist.
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3
Receptionist will issue queuing ticket and Service Menu.
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4
Customer fill-up the Service Menu while waiting the Queue.
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5
Simultaneously, your vehicle will be subjected for a checklist. Please get all your important belongings inside the unit.
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6
Your ticket/plate no. will be called by the automated system and will be reflected on the monitor.
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7
Present your ticket and Service Menu to your assigned Service Advisor as identified by our system.
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8
The Service Advisor confirms the requested jobs as stated on the Service Menu. (i.e, 50 km check-up, unusual sound etc.)
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9
Your Service Advisor will invite you to go to the unit for a walk-around. Please ensure to inform your Service Advisor for all your unit needs.
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10
The Service Advisor will give your service request to Job Controller and assign it to our skilled technicians.
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11
Our skilled technicians will proceed to the repair requested.
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12
Your unit will undergo Car Wash simultaneously with the preparation of your bill.
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13
The Service Advisor will direct you to the cashier for the settlement of your Bill.
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14
The Cashier will give your gatepass and you will present this to the guard on duty at our main gate.
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