SERVICE PROCESS


1

Guard on duty will give a card.
a.) Appointment - Letter.
b.) Walk-in - Number.

2

Present the card letter/number to receptionist.

3

Receptionist will issue queuing ticket and Service Menu.

4

Customer fill-up the Service Menu while waiting the Queue.

5

Simultaneously, your vehicle will be subjected for a checklist. Please get all your important belongings inside the unit.

6

Your ticket/plate no. will be called by the automated system and will be reflected on the monitor.

7

Present your ticket and Service Menu to your assigned Service Advisor as identified by our system.

8

The Service Advisor confirms the requested jobs as stated on the Service Menu. (i.e, 50 km check-up, unusual sound etc.)

9

Your Service Advisor will invite you to go to the unit for a walk-around. Please ensure to inform your Service Advisor for all your unit needs.

10

The Service Advisor will give your service request to Job Controller and assign it to our skilled technicians.

11

Our skilled technicians will proceed to the repair requested.

12

Your unit will undergo Car Wash simultaneously with the preparation of your bill.

13

The Service Advisor will direct you to the cashier for the settlement of your Bill.

14

The Cashier will give your gatepass and you will present this to the guard on duty at our main gate.


Contact Us

Tel. no.: (078) 305-3106 to 10 loc. 333
Mobile: (0943) 706-5243 (Suncell) (0917) 580-0552 (Globe) (0920) 973-9341 (Smart)